cooltranslation processes personal data in accordance with the Swiss Federal Act on Data Protection (FADP/nDSG) and EU Regulation 2016/679 (GDPR) where applicable.
Contact inquiries: name, email, and project description including language pair and document type. Orders: name, email, phone, and country. Payments are processed by Stripe and card data never touches our servers. Translation materials you upload are processed solely to provide the contracted service and deleted within 30 days of project completion.
All documents and materials submitted for translation are treated as confidential by default. Our translators operate under confidentiality agreements. NDA arrangements for specific projects are available on request before any material is shared.
Access, rectification, erasure, restriction, portability. Contact: hello@cooltranslation.com. Supervisory authority: Federal Data Protection and Information Commissioner (FDPIC / EDOEB), Feldeggweg 1, CH-3003 Bern, Switzerland.
Stripe (stripe.com/privacy) processes payments. No other third parties have access to your documents or personal data.
Send us your materials and receive a project quote within one business day.